VULT SUPPORT
Start with the common fixes, open the app or email support with the device and a short description of what happened.
Return to the laptop workspace at app.getvult.club.
Download VULT from the App Store.
See the iPhone experience and download the app.
support@getvult.club
Never include a password, passcode or one-time code.
QUICK ANSWERS
My budget is not syncing
Confirm you are signed into the same VULT account, check the cloud account panel and avoid replacing a newer cloud copy unless you deliberately choose 'Use this device's data'. Include the device and time of the problem when contacting support.
A receipt result is wrong
Open the transaction and edit the total, category, line item or receipt allocation. VULT recalculates the plan and analytics from the edited transaction.
Where do I manage billing?
Use the provider that billed you. Stripe subscriptions open the web customer portal; store subscriptions are managed in that store.
The app is locked
Use the VULT passcode or supported biometrics. Completed workspaces wait ten minutes after losing focus before locking; onboarding is exempt.
A USEFUL SUPPORT EMAIL
- Platform: web, iPhone or Android
- Browser or device model and operating-system version
- The screen and action immediately before the problem
- A screenshot with private financial information hidden
DATA AND ACCOUNT REQUESTS
Read the privacy policy or begin an account-deletion request from the public website.